"Joy Jacobs and her team helped us maneuver through a very long and complicated short sale. Throughout the whole process they were very professional, friendly, and on top of things. They literally had to sell the house five or six times because the buyers kept flaking out or had bank problems. The final deal took more than 6 months (due to the Buyer's complicated business history), but they kept us on top of what was happening at every minute. Calls (and almost instant text replies) were always bitter-sweet. She sometimes had to deliver bad news but by the end of the call we were laughing and just enjoying talking to her. Part Agent, part comedian and part spiritual advisor, Joy manages to make you feel like your deal is the most important thing in her life right now, next to her Grand-babies (even on our reduced commission short-sale)! If you are looking for an agent who gets things done, while having a good time doing it then Jacobs Realty should be your choice. Do yourself a favor- call and meet your "New best Friend".